Website & Store’s Customer Privacy Code

We respect and value your privacy. When you buy a product from us, this privacy policy is part of the sales agreement. We may collect, use, retain or disclose information about you only for these legitimate purposes:

When trusted third parties (such as our accountants or a delivery company) are performing a service for us or for you, we may provide them with our information about you only to the extent they need it to perform that service. We will not sell or lease information about you, with these exceptions:

United Farmers of Alberta Co-operative Limited o/a Spruceland Lumber (“Spruceland Lumber”) may send marketing or promotional communications to you with information related to products, promotions, contests and special events offered by Spruceland Lumber. Spruceland Lumber may also send communications that include information about services offered by third parties and with whom Spruceland Lumber has a commercial relationship. In that event, Spruceland Lumber will include instructions on how to unsubscribe and inform us of your preferences if you decide you do not want to receive any future marketing or promotional communications from Spruceland Lumber.

Who has access to personal information collected by Spruceland Lumber?

Spruceland Lumber strictly controls access to your personal information to our employees who need this information in order to serve you or to employees who analyze our performance in order to measure and improve Spruceland Lumber. Employees are kept up-to date with regard to the privacy and security practices of Spruceland Lumber.

If you ask us, we will remove any information about you from our files, unless some legitimate purpose makes its reasonable for us to retain it for some additional time. We will also review our files from time to time with a view to identifying and deleting stale information.

Questions?

Contact UFA Integrity Hotline

integrity.hotline@ufa.com
1-877-258-4605

Mailing Address

Spruceland Lumber
c/o UFA Integrity Hotline
Suite 700, 4838 Richard Road SW Calgary
AB T3E 6L1